There are currently ten positions in the Housing Registrar. An Assistant Director heads up the work unit with the nine remaining staff divided into three teams.
Each team has regulation responsibilities. Other responsibilities allocated to specific teams include information system management, communications and publications, data management, budget management, record keeping and information management, and quality management and continuous improvement.
All staff have a portfolio of registered housing agencies for whom they play a lead regulator role. Where a lead regulator does not have formal financial qualifications, a secondary regulator with these skills is also linked to an agency. Lead regulators are responsible for following up enquiries, complaints and Ministerial correspondence relating to their allocated agencies.